Customer Testimonials
Excellent Service! Thanks Greg
Ordering my first ever brand new 2025 Chevy Traverse. This should be a joyous moment but it was horrible dealing with Wheelers in Merrill. I will never go back there and have made sure to let all my friends and family know. they do not communicate at all. I had to email the salesman to see what stage my vehicle was at so I knew when about it would be coming in. He would ignore me for weeks then he would tell me the wrong news all the time. he tells me my car wasn't even ordered yet 2 months after ... Read More DealerRater - Mar 14, 2025
We just purchased a new Chevy Equinox from Wheelers in Merrill. The was a slight issue pre-delivery which was quickly fixed by the manager Chelsea and our sales consultant Tom. This is what seperates them from the rest imo, great pricing from the first talks to great customer service to ensure we leave happy and stay happy. We are repeat customers at this store and always will be. Keep up the good work Wheelers!!!
My Truck had no Start issues on the way up North on a Snowmobile trip. They diagnosed it right away but had to order parts . They gave me a loaner truck so we could continue our trip. The truck was fixed day and a half later and we picked it up on way back . Thanks for help and the awesome Service!
My experience with Wheelers of Merrill began on the morning of 11/11/24 (Veterans Day) when my truck had unexpectedly blew a ball joint exiting the woods from a hunting weekend. I called them to see if they had availability to look at my vehicle and possibly even repair it the same day so I could drive home 3.5 hours away. Surprisingly they said they would be able to look at the truck once I got it towed in from an hour away. Once the vehicle and I arrived at the dealer around 2pm, the service team immediately brought the truck in and ... Read More Google - Feb 12, 2025
Wheelers of Merrillexperience was absolutely the best in buying my 2025 ZR2 Colorado! Communication was spot on and I was taken care of right thru to driving my truck off the lot. Great people and I will buy my next truck there
I was on my way home from taking care of my sister after a heart attack. When I got on the interstate my vehicle began to vibrate uncontrollably, fortunately I saw the Wheeler Chevy sign on the Merrill exit. When I pulled in Greg the service manager couldn’t have been kinder, he calmed me down, checked my tires put some air in and discovered that I had ice in my wheels. He blew all the ice off with a hose and asked if there was anything else he could do for me. I was so thankful and it made ... Read More Google - Jan 17, 2025
Wheeler is a great dealership to deal with and very helpful to find the right fit for your needs in a vehicle
That's too the service department for getting us back on the road. Really great people. Highly recommend
Love are car! Tom did a great job showing us around the car and we will send others their way.
Traveling to Merrill for the weekend & had a low tire just before we arrived. Called Wheelers Chevrolet in Merrill & were told to “stop in and we’ll get that taken care of for you.” Arrived and Chad got everything set up & 40 minutes later, a screw was out of the tire and they patched it, and we were out the door for a very reasonable price. Thanks Chad and Wheelers Chevrolet!!
The people are so helpful and try their best to satisfy your needs. They answer questions and give answers as quickly as they can. 10/10 recommend bringing your car here if possible.
CHAD WENT OVER AND ABOVE IN TAKING CARE OF MY PROBLEMS
Got in for service. Friendly prompt response highly recommend
My husband and I were in great need of an EV charger. We noticed on an app that Wheeler Chevrolet had one. We couldn't get it going because we didn't have an account for that type of charger so I went inside to ask for help. A very helpful gentleman came out and used the dealership card to pay for our charge. He also came out later to offer to drive us to the coffee shop while we waited for the charger to end! We were SO appreciative. He wouldn't let us pay him for the amount ... Read More Google - May 14, 2024
Great buying experience! Absolutely no pressure. Paula, Mary Jo and Chelsea were great to work with! Love the truck! Customer service was outstanding with a professional small town up north central WI feel. Proud to keep my money local!
Great service, nothing but great things to say about the staff. Personalised service with great knowledge of products and vehicles. Would definitely order through wheelers again!
Paula is a wonderful person. She made car shopping a breeze by asking detailed question!. The mechanics and service staff that helped us were exceptional. 10/10 service. I’ll recommend Wheelers to all my friends and co-workers!
I have purchased many new trucks from a lot of dealerships in northern wi but have never been treated with as much respect for exactly what I wanted, Wheelers will definitely have my business from now on, they honored the price I was given when ordering my new truck and gave a larger discount when the truck was delivered due to MSRP change.
I cannot thank Paula enough for the work she did to get the exact truck I wanted and the finance manager for coming in on her day off to do the paperwork for the truck.
If you ... Read More Google - Jan 1, 2024
Spoke with Kim and she was absolutely wonderful and helpful. If I ever am looking for another truck in the area I will definitely buy from Wheelers. Very pleased.
The representative was very knowledgeable and helpful. She was upfront about pricing and accessorizing the truck. Will not hesitate to return when looking for another vehicle.
I purchased a 2013 Honda CR-V Nov 17th 2023 Upon startup the eng made a terrible noise! Took it back a week later to the service manager he said take it to a honda dealer because we don't have the tools to work on it! $2900.00 out of my pocket it is fine now with no help from wheelers. I vote them the worst dealership in Wisconsin!!
We would recommend Wheelers of Merrill to anyone. OUR SALESMAN TOM was a joy to work with. He walked us through every step of our new vehicle with ease. Everyone at Wheelers was great to work with. Highly recommended
Great prices and a good team of workers to help you out .
Great service
Great service!! Won’t trust my truck to anyone else!! Very professional and easy to work with!!
I had all of my vehicles serviced her within the last month.Great price and excellent customer service!
Fast service and friendly staff. Highly recommend!
Bought my first brand new vehicle thru wheelers of Merrill and what can I say everyone there was so kind and welcoming. There was no pressure felt from anyone there. I’ve been to dealerships handfuls of times and many of them I got the feeling of “ forcing a sale” but that was not here. I felt like it truly was my decision and I was able to ask questions and they wouldn’t treat me differently. I was treated so well here I will go back in the future. Between test driving and my weighing my opinions they were ... Read More Google - Aug 20, 2023
Great staff. Beautiful facility. Easy process. No pressure. I will be back.
never talked to anyone. we stopped to us the charger for our bolt. very happy.
Great people to work with.
Thank you for making this experience easy and very welcoming. I love my 2024 Trax so much, even my pup loves it! Thank you so much Tom for being the easiest car salesman to ever work with, If you are in the market for a vehicle Wheelers is the place to go!!
Always friendly and good service
Great staff at Wheelers of Merrill! Very helpful.
Wheelers stands out as one of the most helpful businesses that I have ever dealt with.
I had to work with GM on a "buy-back" of a vehicle that was not able to be repaired at a different service department. The buy-back process and vehicle replacement is not profitable for the dealership. After trying to work with many other dealers that were helpful until they found out that there was no money in it for them, I was lucky to find Wheelers. I'm VERY impressed with the customer care at Wheelers. Everyone there that was involved, including ... Read More Google - Apr 13, 2023
Very nice people to work with.
Great group to work with Tom in sales went over and above to make sure I was 100% satisfied
Excellent experience... great sales team... very helpful !!! Will be recommending to friends and family!!!
I've only used Wheelers of Merrills service/parts department and they were great. Knowledgeable, thorough and professional!
Wheelers Chevy Dealership in Merrill is amazing. The building was clean, easily accessible from the highway. Their waiting room is comfortable and included free assorted beverages and a large screen TV. I was there for approximately 6 hours. Greg and Chad routinely checked on me and let me know the status of the repair. Greg stated they had 2 of the 3 parts required for the repair and took the initiative to send an employee 45 minutes away to get the part from another facility. He assured my husband that if needed he would personally drive me to Wausau to get a rental car ... Read More Google - Feb 1, 2023
Quick appointment times and reasonable prices on maintenance services like oil change and tire rotation
Would highly recommend Wheelers. Everyone was kind, helpful and knowledgeable. We had a great experience!
As a new owner of a 2022 Chevy BOLT, we were concerned about having enough "juice" for our trip from Green Bay to Merrill. Chevy dealers have a quick charge available for us. Greg, in service, showed us the charge "station", AND gave us a ride to a neighboring restaurant while our vehicle charged up. Being a rainy day, he even picked me up after our wonderful lunch. WHEELER CHEVROLET will be our go to when we head to the Northwoods. Thanks, Greg.
Wheelers was very timely with their service. They were the only place that could take my vehicle in to get fixed on the same day it broke down. After my vehicle was fixed, it had another issue less than 24 hours later, and they immediately picked it up. I had questioned if it was safe for them to drive my vehicle with the check engine light on (which is what they did), and the service manager told me that it was safe for them to drive it because the engine light was not flashing. Overall they were timely and professional.
I was traveling from Iowa to Merrill and had a check engine light come on and called them and they had me bring it in to see what was going on not only did they find the problem they fixed it that same day to get me safely back on the road I’ve had my vehicle maybe a month now and the dealerships here couldn’t figure it out and they took their time to figure it out and my SUV is running better than it ever was when I bought it.. Great service.. Thank you again for getting ... Read More Facebook - May 9, 2022
Friendly and courteous!!! Love the service!!! Highly recommend!!!
Always great experience
We would like to thank the friendly and professional staff at Wheeler Chevrolet!!! Coming back from Northern Wisconson our truck had a mechanical failure. They took us in and diagnosed the problem. The part was not available until the next day. Being 5 hrs from home they got us to a nearby hotel and adjusted their next day service schedule to get the truck repaired. The next day we were back on the road!!! Thank you Chad Hancock and team for all of your help!! Very friendly and professional people there!
Great honest people to deal with . I would recommend them to anyone!!!
Very pleasant experience
I had recently posted a very poor review which at the time was justified. I was contacted by the owner who seemed genuinely interested with my issues and wanted to work with me. Long story short I was able to work with Paula and the management at Wheelers to purchase a nice truck. I would highly recommend my salesperson Paula to anyone looking to by a vehicle. Thank you to Randy for reaching out to me after the problems I encountered after my first experience with your dealership.
Highly recommend the team in the Service Dept. After being stranded roadside with a breakdown, they made time for the needed repairs in a timely fashion at a fair price.
Brought in my Truck for oil change. Oil was changed tires were rotated and vehicle was given back clean! Clean quick and smiling service! Thanks Wheelers!!
I went there for my complimentary oil change on my new Chevy Trax. I was not satisfied with their service at all. Left oil on transmission from changing oil filter, I do not believe they put in the right oil and scratch the xxxx out of the wheels when they rotated the tires👎👎
Very good dealer ship for tire rotate and switching tires
Stopped in today for a quick charge for our BoltEV on our way from Saint Paul to Green Bay. The facility was very clean and well kept, plus the staff was incredibly friendly. If we lived nearby or needed service on the road in the area Wheelers would be a dealer of choice. Also a word on the charger, we averaged about 20kW during the duration of our visit and there was no charge for the boost in mileage. Located on the outside of the service department, visible from the road.
Bought my new car from here about 2 weeks ago and absolutely love it! Everyone at the dealership was kind, courteous, and genuinely cared about me, not just "making a sale." They took time to make sure I was 100% in love with my car and to answer all of my questions (no matter how silly or dumb I thought the questions were). Plus they even gave me a courtesy call about a week after to see if I had any other questions and how I was liking my new car.
Great Experience with the purchase of our new truck from sales right down to the service and parts departments. Everyone was friendly and willing to assist in any way they could. Experience and expertise were top notch.
Had recall work done on Silverado. Got in right away ahead of scheduled appointment and was completed in the time told. Sad to see such a limited inventory of new vehicles. Damn pandemic! Glad to have a local Chevy dealer again. Guys in service department were professionals.
Awesome people
Was very pleased with how they took care of me and what vehicle I was looking for. Pretty much test drove the car fell in love and took it home the next day. Very friendly and very helpful and awesome customer service.
The staff was very friendly, helpful, and appeared to care about me and my concerns.
Great customer service, my technician Adam did a great job!
Great, friendly staff that goes the extra mile to ensure timely service and customer satisfaction.
If you’re looking for quality service and personal attention to your car service needs, look no further. My car suddenly gave way due to rust issues and the next thing I knew I had a bad break in my gas lines. I was able to bring my vehicle here to Wheelers of Merrill on a moment’s notice, and left it there and was able to borrow a super nice truck for two days while they inspected the damages on my vehicle, all free of charge. In less than 24 hours they informed me of the issues with my vehicle, ... Read More Facebook - Jan 17, 2021
Excellent service and knowledgeable staff! Highly recommend giving them a visit.