Customer Testimonials
Excellent experience... great sales team... very helpful !!! Will be recommending to friends and family!!!
I've only used Wheelers of Merrills service/parts department and they were great. Knowledgeable, thorough and professional!
Wheelers Chevy Dealership in Merrill is amazing. The building was clean, easily accessible from the highway. Their waiting room is comfortable and included free assorted beverages and a large screen TV. I was there for approximately 6 hours. Greg and Chad routinely checked on me and let me know the status of the repair. Greg stated they had 2 of the 3 parts required for the repair and took the initiative to send an employee 45 minutes away to get the part from another facility. He assured my husband that if needed he would personally drive me to Wausau to get a rental car ...
Wheelers Chevy Dealership in Merrill is amazing. The building was clean, easily accessible from the highway. Their waiting room is comfortable and included free assorted beverages and a large screen TV. I was there for approximately 6 hours. Greg and Chad routinely checked on me and let me know the status of the repair. Greg stated they had 2 of the 3 parts required for the repair and took the initiative to send an employee 45 minutes away to get the part from another facility. He assured my husband that if needed he would personally drive me to Wausau to get a rental car ...
Quick appointment times and reasonable prices on maintenance services like oil change and tire rotation
Would highly recommend Wheelers. Everyone was kind, helpful and knowledgeable. We had a great experience!
As a new owner of a 2022 Chevy BOLT, we were concerned about having enough "juice" for our trip from Grren Bay to Merrill. Chevy dealers have a quick charge available for us. Greg, in service, showed us the charge "station", AND gave us a ride to a neighboring restaurant while our vehicle charged up. Being a rainy day, he even picked me up after our wonderful lunch. WHEELER CHEVROLET will be our go to when we head to the Northwoods. Thanks, Greg.
Wheelers was very timely with their service. They were the only place that could take my vehicle in to get fixed on the same day it broke down. After my vehicle was fixed, it had another issue less than 24 hours later, and they immediately picked it up. I had questioned if it was safe for them to drive my vehicle with the check engine light on (which is what they did), and the service manager told me that it was safe for them to drive it because the engine light was not flashing. Overall they were timely and professional.
Great folks. Wheeler's service team performed the services quickly, as quoted and made recommendations for follow up. I was pleased with the value provided for the price charged
We purchased a Used 2014 Buick Verano and we couldn't have been happier with our purchase. It was raining when we went to look at the vehicle and they pulled it into the shop area so we could look at it in a dry area. The purchase was super smooth and Jake and Mary Jo were very accommodating during the process. The conversation during the paper work was very entertaining. We found a minor issue after the purchase and Wheeler's took care of the issue no problem. I would purchase another vehicle from The Wheeler's Family Auto Group ...
Always great experience
We would like to thank the friendly and professional staff at Wheeler Chevrolet!!! Coming back from Northern Wisconson our truck had a mechanical failure. They took us in and diagnosed the problem. The part was not available until the next day. Being 5 hrs from home they got us to a nearby hotel and adjusted their next day service schedule to get the truck repaired. The next day we were back on the road!!! Thank you Chad Hancock and team for all of your help!! Very friendly and professional people there!
Very pleasant experience
I had recently posted a very poor review which at the time was justified. I was contacted by the owner who seemed genuinely interested with my issues and wanted to work with me. Long story short I was able to work with Paula and the management at Wheelers to purchase a nice truck. I would highly recommend my salesperson Paula to anyone looking to by a vehicle. Thank you to Randy for reaching out to me after the problems I encountered after my first experience with your dealership.
Highly recommend the team in the Service Dept. After being stranded roadside with a breakdown, they made time for the needed repairs in a timely fashion at a fair price.
Brought in my Truck for oil change. Oil was changed tires were rotated and vehicle was given back clean! Clean quick and smiling service! Thanks Wheelers!!
Very good dealer ship for tire rotate and switching tires
Stopped in today for a quick charge for our BoltEV on our way from Saint Paul to Green Bay. The facility was very clean and well kept, plus the staff was incredibly friendly. If we lived nearby or needed service on the road in the area Wheelers would be a dealer of choice. Also a word on the charger, we averaged about 20kW during the duration of our visit and there was no charge for the boost in mileage. Located on the outside of the service department, visible from the road.
Bought my new car from here about 2 weeks ago and absolutely love it! Everyone at the dealership was kind, courteous, and genuinely cared about me, not just "making a sale." They took time to make sure I was 100% in love with my car and to answer all of my questions (no matter how silly or dumb I thought the questions were). Plus they even gave me a courtesy call about a week after to see if I had any other questions and how I was liking my new car.
Great Experience with the purchase of our new truck from sales right down to the service and parts departments. Everyone was friendly and willing to assist in any way they could. Experience and expertise were top notch.
Had recall work done on Silverado. Got in right away ahead of scheduled appointment and was completed in the time told. Sad to see such a limited inventory of new vehicles. Damn pandemic! Glad to have a local Chevy dealer again. Guys in service department were professionals.
Awesome people
Was very pleased with how they took care of me and what vehicle I was looking for. Pretty much test drove the car fell in love and took it home the next day. Very friendly and very helpful and awesome customer service.
The staff was very friendly, helpful, and appeared to care about me and my concerns.
Great customer service, my technician Adam did a great job!
Great, friendly staff that goes the extra mile to ensure timely service and customer satisfaction.
If you’re looking for quality service and personal attention to your car service needs, look no further. My car suddenly gave way due to rust issues and the next thing I knew I had a bad break in my gas lines. I was able to bring my vehicle here to Wheelers of Merrill on a moment’s notice, and left it there and was able to borrow a super nice truck for two days while they inspected the damages on my vehicle, all free of charge. In less than 24 hours they informed me of the issues with my vehicle, ...
If you’re looking for quality service and personal attention to your car service needs, look no further. My car suddenly gave way due to rust issues and the next thing I knew I had a bad break in my gas lines. I was able to bring my vehicle here to Wheelers of Merrill on a moment’s notice, and left it there and was able to borrow a super nice truck for two days while they inspected the damages on my vehicle, all free of charge. In less than 24 hours they informed me of the issues with my vehicle, ...
Excellent service and knowledgeable staff! Highly recommend giving them a visit.
I appreciate the extra effort you all put in to get me my new truck, thank you!
Service department helped me out in a pinch. Great work and service!
I took my car in to have it serviced and they were awesome to work with!! Nickolas kept me updated on what was going on with my vehicle and they had it done in a timely fashion and they were very reasonably priced!! I will definitely be recommending them to people! Thank you!!!
They were great to buy from and appear very honest, offering a fair trade.
The two service managers were fantastic and fixt my vehicle under warranty a head of schedule.
Friendly, no pressure environment.
Cole was fantastic! He was super understanding of my crazy schedule as a Nurse and worked around it. Thank You!! I'm digging my new Equinox!!
Loved working with Cole, and had a great buying experience for buying my first car!
The staff was helpful, courteous, friendly and knowledgeable in showing me the vehicle. I felt welcomed the moment I was greeted by Mike the general manager. I will do more business with wheelers Chevrolet!
Fantastic team work & customer service! Michael, Wyatt & Mary Jo made buying our truck so easy and painless! The price was fair and they did not hesitate to stay late on Friday & Saturday to be sure we had everything we needed. Well worth the hours drive for us!
Michael, Wyatt and Mary Jo were great to work with! After we had shopped around, Wheeler's had a truck at a great price that we LOVE and the service to match!! Michael & Wyatt went above and beyond making sure we had a great buying experience!
Great team to work with & I loved their attention to customer service...
Great place to buy a vehicle and get it serviced. The one thing I hate is you can't call them direct you go through a switch board. I explained to first lady what I needed. She transferred me to wrong location. Explained to them why I was calling found out it was wrong place and got transferred again. Just let us call direct.
My husband and I just bought a new Silverado truck. The sales staff went above and beyond to make our truck buying experience fast and easy. Mary Jo, Michael and Wyatt were knowledgeable, professional and super friendly!!!! We will be getting our service done here and for sure will get our next vehicle here!!!!!👍👍👍👍👍
Excellent service, great people to work with.
Excellent service. Fast and friendly car buying experience.
Great and speedy service! Looked at my car right away and fixed everything under warranty.
Thanks Dean love our Chevy Captiva . The service was great . Dean had all the paperwork in line and we were on our way with a new vechile in no time !
This is the fourth vehicle purchased from this dealership in a little over 3 years. We worked with Ryan every time and he is a knowledgeable and professional salesman. Ryan is very helpful and made sure we were highly satisfied with our purchases and all our questions were answered to our satisfaction. He genuinely seemed excited for us to drive off in our new vehicle! Jay made the paperwork process painless! He explained everything in a quick and efficient manner! Toby is one of the nicest and most helpful people I have met in the auto accessories field. He is very ...
Ryan was SO helpful and knowledgeable! Would recommend Stark and Ryan many times over! Friendly people to work with and very caring. Keep up the good work!
This was the first time i basically purchased a vehicle "online" . Every thing but the signatures we taken care of before i even walked into the dealership. Kelly did a great job of making this an easy experience.
My car buying experience went well. It was quick and flawless. I called Kelly asking about a car and test drive, they had the car ready for me when I got there. Once I decided I was going to purchase the vehicle we were able to do most of it over the phone. Which helped me greatly.
We walked in knowing exactly what we wanted and that is what we got. I think it would've gone even smoother if the sales person we worked with was able to do some negotiating rather than going to a different person leaving us to wait for a response. Our sales person was not pushy which was nice! We were worked with very well when it came to agreeing on a trade in value for our car. The only two real complaints would be that our vehicle came with zero floor mats and we were kind of just dismissed with ...
We stopped in to get some info on trading in the Equinox that we had purchased from Stark a few years ago. We were very happy with the help and information that Ryan and the staff gave us. So excited and happy with our new 2018 Traverse! Thank you!!
Happy with service and Kelly is great at her job. Very friendly place and would recommend to everyone! Stark is accommodating to a familys needs.
Hands down the best car buying experience I have ever had! Everyone at the dealership was friendly, knowledgeable and helpful from beginning to end....even after I had signed paperwork and took possession of the vehicle. We realized as we were getting ready to leave that there was only one key that came with the vehicle but Ryan Hubacek made sure we were taken care of and is getting us another laser cut key. Look forward to purchasing my next vehicle from them...whenever that might be. Sincerely, Clint Szymanski
Excellent customer service they were efficient and friendly! Extremely happy with our vehicle purchase today! Would buy a vehicle here again in a heart beat!
Kelly Vandermoss helped us get a great deal on our new truck. She went above and beyond ! If your looking for a new or used vehicle, look her up !!!
Ryan greeted us in the parking lot when we arrived. He listened to our concerns, answered all our questions, and helped us find a vehicle with what we were looking for. We told him what we were looking to spend up front. We had a small glitch with the first price that was offered, but a after a 2nd review the price offered was right around where we wanted to be. We weren't expecting to be able to bring our new car home right away, but Ryan had the paperwork started right away so we drove home in our ...
When I walked in the door they opened it up for me and my family and greeted me. They offered me a drink and popcorn. They asked me what I was they for and who I was meeting with.
The recent purchase of a pre-owned Chevrolet Cruze, at Stark Chevrolet Buick Merrill, for my son is the fourth time I have acquired a vehicle at their dealership over the past 10 years. Their sales representatives, service personnel, after-market accesory specialists, and financial managers are all exemplary. They are knowledgeable, friendly, honest, and take to heart your best interests. When they talk about establishing life-long relationships with customers they truly mean what they say.
Amazing service. Was very patient and was willing to help with everything I've thrown his way. A highly recommended dealership. Will spread the word!!!
I never expected to find a vehicle so far out of state but coming across this older LB7 Duramax with such low mileage I couldn’t refuse the deal. Upon contacting the sales department I was almost immediately contacted by Kelly Vandermoss and started going over all the details. She herself should win salesperson of the year for her outstanding delivery on everything/anything with the vehicle. From getting down on the ground and crawling under the truck to take pictures and show me things, having the truck put up on a lift to check things from the fuel and ...
I had the best experience purchasing my very first NEW! vehicle. I realize dealerships need to make money but Stark seems to be more like "Let's spread the wealth" They offered me more for my trade in and took money off of a vehicle that has not had any rebates or incentives. I think they made money yet giving me the best deal they could. To top it all off, after we closed the deal I asked about some custom Z71 floor mats and they gave me a set for free. They absolutely did not have to ...
Walked in not sure if I was ready to buy yet but with the help of Ryan in sales and Jay in financing they talked me into a great deal I could resist they both were very helpful.
Ryan worked with us to find the perfect SUV for our growing family. We first met Ryan in June and he kept us updated on vehicles until we find the perfect one. We received a great deal on a brand new 2018 Equinox. We couldn't be happier with Stark and Ryan. Thanks everyone.
Stark was a pleasure to work with from start to finish. Ryan was efficient, helpful and kind. Everything went very quickly and with ease. Would certainly work with them again and recommend others.
I was kind of nervous about buying a vehicle because I didn’t want to get taken advantage of but my experience was fantastic! They worked with me so I could get the vehicle I wanted. They went above and beyond what I expected.
I had a great experience at Stark in Merrill. Ryan was so great and helpful. He found exactly what I was looking for. Everything went so quick and smooth.
We had a great buying experience with Jake. He made the everything easy to understand. We also closed with Jay and he was also very friendly
My experience at Stark Chevrolet in Merrill is one I will never forget. It was my first truck purchase, so it was a big deal. My salesman, Ryan Hubacek had a very straightforward, honest and professional approach. I knew within the first minute of interactation with him that this was the guy I wanted to buy a truck from. GM Paul Kraetsch stepped in to help sweeten the deal as well. Jay Mikunda worked out the financial end of things with ease and just like that, I had my truck! These guys were an incredible team to work with. Thanks ...
I had an excellent buying experience! Kelly and Ryan were both great to work with! Closing with Jay was super smooth and he was very clear.
I had a great experience with Stark Chevrolet Buick Merrill. Thank you so much for the personal service and making me feel at home. I'm so happy with my vehicle!
Stark has never disappointed us! We've bought 15 vehicles from Marty and are completely satisfied! He offers very good advice and takes the time to figure out which vehicle fits our needs . He goes the extra mile to get the right vehicle for the right price. The service department makes repairs and maintenance as easy and convenient as possible! They even offer drivers! Everyone there is always friendly and fun!