Customer Testimonials
Oil change was completed quickly and professionally. Staff was courteous and helpful.
Wheelers treated me very well. They kept me informed on what was going on we had a great loaner car. Greg went above and beyond to keep us happy we will definitely be doing more service in the future with then weather it is more mechanical things or purchasing a another vehicle. Thanks again Chris & Gina Raboin
Best service department around for your chevy or gmc. Every time I take my truck in I get fast and friendly service. Everyone i have talked to at this dealership has been very knowledgeable about the vehicles and always has a answer for any questions. I highly recommend this dealership.
Very frustrating, we bought a 2024 gmc acadia recently and the key tag said 1 of 2 and then found another key tag in the car for the 2nd set but no keys. inquired about it and never got any return phone calls or anything like promised. I guess once the line is signed on then nothing else matters and you are just a number.
I just want to say, it was an extremely easy process to purchase a car here. When I walked in, I talked to Christian and told him the car that I was interested in. He brought it around and answered all my questions. When I got back from the test drive, I talked to Jason and had the paperwork started. I told them I'd be back in 2 days to finish it. Over those days, Jason and Nate both checked in with me with any questions or anything. I walked in on Wednesday, talked with Connor and Jason, and within 25 ... Read More Google - May 15, 2026
Clean, friendly and always have cool vehicles in stock
Wonderful Service!! Definitely a great crew, Detailer is Excellent!
Nice experience, felt very welcome , got a fare deal and very happy with our 2023 Buick Enclave.
I had an amazing experience purchasing my car from Wheelers on 04/07! From start to finish, the customer service was truly phenomenal. Everything was handled so smoothly and professionally, which made the entire process completely stress-free.
The team took care of all the paperwork for me and explained everything clearly, making the experience easy and pleasant. I never felt rushed or pressured just genuinely supported and valued as a customer.
I couldn’t be happier with my purchase or the outstanding service I received. If you’re looking for a dealership that goes above and beyond, I highly recommend Wheelers. Thank ... Read More Google - Apr 10, 2026
I went there with hopes of getting a new set of wheels. I got there and was welcomed in and sat down with Nate and Christian. They were awesome and helped me into a new set of wheels, and peace of mind I was getting the right deal. If you’re in need of a new set of wheels this is a place to start your journey off. Thank you for your incredible help today was unmatched.
The guys here were so nice and insured I had a good purchasing experience and have been great with follow up questions and checking in on satisfaction.
Fantastic purchase! Couldn’t ask for better service than working with Nate and Connor. We were treated well. We were walked through the entire purchase with such professionalism. Everyone there had a smile to share. Left happy and plan to tell everyone we know you can trust Wheelers Chevrolet of Merrill.
Merrill Wheelers did a fantastic job on this sale and worked incredibly hard to earn our business again! Way to go Connor and Nate!
Fast but thorough. Friendly staff. Explained things well.
Connor and his team at Wheeler’s were fantastic to work with, they were able to answer all my questions about everything with the aspect of buying a new vehicle to me (2024 Silverado HD 2500), they were all very friendly and definitely went above and beyond to get me into a really sweet ride
I had visited several car dealers across Wisconsin looking at trucks. I found Conner with the sales team at Wheelers Merrill to be courteous, patient, and very knowledgeable. I finally found the truck I wanted with the sales staff that went above and beyond to support the sale. It was a pleasant hassle free experience. I will start with Conner at Merrill when I'm looking for my next car. Thank you!
The service staff is always courteous and pleasant to work with. Thank you for the beverage and snack that's available.
Last week I was at the dog park in Merrill when my door latch malfunctioned so I could not get my door to shut. My husband was out of town so I called Wheelers and they sent someone to fix my latch, which did not take them long at all, and to my surprise, when I called Greg to find out what I owed, he said there was no charge. I owe Wheelers a big thank you for their great customer service. Thanks again to Wheelers. I really appreciated their help.
Service Department is always very honest and helpful. We service all of our Chevy vehicles here!
We stopped for an emergency rear axle problem on a roadtrip, they were the nicest people we could imagine, when helping us. Between the Veteran's in the shop, and the owner (Randy, I believe) we felt welcomed and they did everything possible to get us on our way as quickly and safely as was possible! They were so honest and nice, I would send my grandma there for a car! We truly appreciate the speedy help.
Service manager was excellent at helping me and my family, get a vehicle to meet an important appointment. Our vehicle had a module go bad and couldn’t move. He came out checked vehicle, got a tow truck and got us going with a vehicle from lot. Called us and let us know about issue and had module ordered and vehicle repaired next day. Outstanding service and great management
Very welcoming & very transparent. From the sales to service staff, they’re all extremely easy to work with. I would recommend Wheelers to anyone!
Purchased a red regular cab 25 Silverado here, and enjoyed working with Christian and Nate. Chelsea also was great. They were knowledgeable and worked quickly for me. I plan to go back this weekend and pick up another truck Got my second truck, still great service from everyone there
Bought a used vehicle from Wheelers of Merrill. Staff was super friendly and very helpful. The mechanics are very knowledgeable. I get all of my service work done at Wheelers, and each time is nothing else but excellent service.
I purchased a used vehicle at this location, and had a good experience. They inspected the vehicle with no major issues per their report. I spoke with the service department and was told there were no major problems. After taking the vehicle home I discovered one of the shocks was blown in the rear due to more noise on more laboring turns during the drive home which had not occurred on test drive. I called back to figure out how this may have been missed but they were not responsive to my calls. Would have been nice to know prior ... Read More Google - Jul 22, 2025
Excellent dealership experience. I walked in and asked for numbers, I got them. No games, straight forward dealing and transparent (they gave me the numbers as I ask for them). They took the time to listen and understand what I was trying to accomplish. So instead of me having to follow their process, they allowed me to go my pace and answered all my question.
Local Chevy dealer to Merrill with nice staff and good service
I called Wheelers saying I was interested in buying a car and wanted information on how they take down payments. I was told cash or check only. The lady asked what my credit score was, told her around 656, and was immediately told "That's going to be a problem." I didn't get a chance to explain I'd also be having a co-signer. Was then told to check out a Buyrider instead. I went to Kocourek in Wausau the next day and bought the same exact car I had been looking at with Wheelers.
Excellent Service! Thanks Greg
Ordering my first ever brand new 2025 Chevy Traverse. This should be a joyous moment but it was horrible dealing with Wheelers in Merrill. I will never go back there and have made sure to let all my friends and family know. they do not communicate at all. I had to email the salesman to see what stage my vehicle was at so I knew when about it would be coming in. He would ignore me for weeks then he would tell me the wrong news all the time. he tells me my car wasn't even ordered yet 2 months after ... Read More DealerRater - Mar 14, 2025
We just purchased a new Chevy Equinox from Wheelers in Merrill. The was a slight issue pre-delivery which was quickly fixed by the manager Chelsea and our sales consultant Tom. This is what seperates them from the rest imo, great pricing from the first talks to great customer service to ensure we leave happy and stay happy. We are repeat customers at this store and always will be. Keep up the good work Wheelers!!!
My Truck had no Start issues on the way up North on a Snowmobile trip. They diagnosed it right away but had to order parts . They gave me a loaner truck so we could continue our trip. The truck was fixed day and a half later and we picked it up on way back . Thanks for help and the awesome Service!
My experience with Wheelers of Merrill began on the morning of 11/11/24 (Veterans Day) when my truck had unexpectedly blew a ball joint exiting the woods from a hunting weekend. I called them to see if they had availability to look at my vehicle and possibly even repair it the same day so I could drive home 3.5 hours away. Surprisingly they said they would be able to look at the truck once I got it towed in from an hour away. Once the vehicle and I arrived at the dealer around 2pm, the service team immediately brought the truck in and ... Read More Google - Feb 12, 2025
Wheelers of Merrillexperience was absolutely the best in buying my 2025 ZR2 Colorado! Communication was spot on and I was taken care of right thru to driving my truck off the lot. Great people and I will buy my next truck there
Don't do business with them. You will get the short end of the stick!
I was on my way home from taking care of my sister after a heart attack. When I got on the interstate my vehicle began to vibrate uncontrollably, fortunately I saw the Wheeler Chevy sign on the Merrill exit. When I pulled in Greg the service manager couldn’t have been kinder, he calmed me down, checked my tires put some air in and discovered that I had ice in my wheels. He blew all the ice off with a hose and asked if there was anything else he could do for me. I was so thankful and it made ... Read More Google - Jan 17, 2025
Pricing games. I walked. Was ready to buy, but I don't like being lied to.
Wheeler is a great dealership to deal with and very helpful to find the right fit for your needs in a vehicle
That's too the service department for getting us back on the road. Really great people. Highly recommend
Love are car! Tom did a great job showing us around the car and we will send others their way.
Traveling to Merrill for the weekend & had a low tire just before we arrived. Called Wheelers Chevrolet in Merrill & were told to “stop in and we’ll get that taken care of for you.” Arrived and Chad got everything set up & 40 minutes later, a screw was out of the tire and they patched it, and we were out the door for a very reasonable price. Thanks Chad and Wheelers Chevrolet!!
The people are so helpful and try their best to satisfy your needs. They answer questions and give answers as quickly as they can. 10/10 recommend bringing your car here if possible.
CHAD WENT OVER AND ABOVE IN TAKING CARE OF MY PROBLEMS
Got in for service. Friendly prompt response highly recommend
I purchased a 2013 Honda CR-V Nov 17th 2023 Upon startup the eng made a terrible noise! Took it back a week later to the service manager he said take it to a honda dealer because we don't have the tools to work on it! $2900.00 out of my pocket it is fine now with no help from wheelers. I vote them the worst dealership in Wisconsin!!
1st and last time stopping.... They can't be bothered to plow their lot or clear their vehicles of snow. Just about slipped and fell looking at a vehicle. And before you ask, I've worked at a car dealership before. We were always out in any amount of snow!
I went there for my complimentary oil change on my new Chevy Trax. I was not satisfied with their service at all. Left oil on transmission from changing oil filter, I do not believe they put in the right oil and scratch the xxxx out of the wheels when they rotated the tires👎👎
They washed the car I was buying and left it outside to freeze so after I signed everything and went to drive it, it was frozen and wouldn't let me move. Also when I was looking for a "cheaper" car there was only one, that was a sad selection. The financer Jason lied and said I had no choice and needed to buy their powertrain warranty, found out that wasn't true so I canceled it. Had to take the car back 6 times in 1 month because the engine light kept coming on again and again. They eventually ... Read More DealerRater - Mar 3, 2018
This is the fourth vehicle purchased from this dealership in a little over 3 years. We worked with Ryan every time and he is a knowledgeable and professional salesman. Ryan is very helpful and made sure we were highly satisfied with our purchases and all our questions were answered to our satisfaction. He genuinely seemed excited for us to drive off in our new vehicle!
Jay made the paperwork process painless! He explained everything in a quick and efficient manner!
Toby is one of the nicest and most helpful people I have met in the auto accessories field. He is very ... Read More DealerRater - Jan 18, 2018
Ryan was SO helpful and knowledgeable! Would recommend Stark and Ryan many times over! Friendly people to work with and very caring. Keep up the good work!
This was the first time i basically purchased a vehicle "online" . Every thing but the signatures we taken care of before i even walked into the dealership. Kelly did a great job of making this an easy experience.
My car buying experience went well. It was quick and flawless. I called Kelly asking about a car and test drive, they had the car ready for me when I got there. Once I decided I was going to purchase the vehicle we were able to do most of it over the phone. Which helped me greatly.
We walked in knowing exactly what we wanted and that is what we got. I think it would've gone even smoother if the sales person we worked with was able to do some negotiating rather than going to a different person leaving us to wait for a response. Our sales person was not pushy which was nice! We were worked with very well when it came to agreeing on a trade in value for our car. The only two real complaints would be that our vehicle came with zero floor mats and we were kind of just dismissed with ... Read More DealerRater - Jan 9, 2018
We stopped in to get some info on trading in the Equinox that we had purchased from Stark a few years ago. We were very happy with the help and information that Ryan and the staff gave us. So excited and happy with our new 2018 Traverse! Thank you!!
Happy with service and Kelly is great at her job. Very friendly place and would recommend to everyone! Stark is accommodating to a familys needs.
Hands down the best car buying experience I have ever had! Everyone at the dealership was friendly, knowledgeable and helpful from beginning to end....even after I had signed paperwork and took possession of the vehicle. We realized as we were getting ready to leave that there was only one key that came with the vehicle but Ryan Hubacek made sure we were taken care of and is getting us another laser cut key. Look forward to purchasing my next vehicle from them...whenever that might be. Sincerely, Clint Szymanski
Excellent customer service they were efficient and friendly! Extremely happy with our vehicle purchase today! Would buy a vehicle here again in a heart beat!
Kelly Vandermoss helped us get a great deal on our new truck. She went above and beyond ! If your looking for a new or used vehicle, look her up !!!
Ryan greeted us in the parking lot when we arrived. He listened to our concerns, answered all our questions, and helped us find a vehicle with what we were looking for. We told him what we were looking to spend up front. We had a small glitch with the first price that was offered, but a after a 2nd review the price offered was right around where we wanted to be. We weren't expecting to be able to bring our new car home right away, but Ryan had the paperwork started right away so we drove home in our ... Read More DealerRater - Nov 25, 2017
When I walked in the door they opened it up for me and my family and greeted me. They offered me a drink and popcorn. They asked me what I was they for and who I was meeting with.
The recent purchase of a pre-owned Chevrolet Cruze, at Stark Chevrolet Buick Merrill, for my son is the fourth time I have acquired a vehicle at their dealership over the past 10 years. Their sales representatives, service personnel, after-market accesory specialists, and financial managers are all exemplary. They are knowledgeable, friendly, honest, and take to heart your best interests. When they talk about establishing life-long relationships with customers they truly mean what they say.
Amazing service. Was very patient and was willing to help with everything I've thrown his way. A highly recommended dealership. Will spread the word!!!
I never expected to find a vehicle so far out of state but coming across this older LB7 Duramax with such low mileage I couldn’t refuse the deal. Upon contacting the sales department I was almost immediately contacted by Kelly Vandermoss and started going over all the details. She herself should win salesperson of the year for her outstanding delivery on everything/anything with the vehicle. From getting down on the ground and crawling under the truck to take pictures and show me things, having the truck put up on a lift to check things from the fuel and ... Read More DealerRater - Nov 8, 2017
I had the best experience purchasing my very first NEW! vehicle. I realize dealerships need to make money but Stark seems to be more like "Let's spread the wealth" They offered me more for my trade in and took money off of a vehicle that has not had any rebates or incentives. I think they made money yet giving me the best deal they could. To top it all off, after we closed the deal I asked about some custom Z71 floor mats and they gave me a set for free. They absolutely did not have to ... Read More DealerRater - Oct 31, 2017
Walked in not sure if I was ready to buy yet but with the help of Ryan in sales and Jay in financing they talked me into a great deal I could resist they both were very helpful.
Ryan worked with us to find the perfect SUV for our growing family. We first met Ryan in June and he kept us updated on vehicles until we find the perfect one. We received a great deal on a brand new 2018 Equinox. We couldn't be happier with Stark and Ryan. Thanks everyone.
Stark was a pleasure to work with from start to finish. Ryan was efficient, helpful and kind. Everything went very quickly and with ease. Would certainly work with them again and recommend others.
I was kind of nervous about buying a vehicle because I didn’t want to get taken advantage of but my experience was fantastic! They worked with me so I could get the vehicle I wanted. They went above and beyond what I expected.
I had a great experience at Stark in Merrill. Ryan was so great and helpful. He found exactly what I was looking for. Everything went so quick and smooth.
We had a great buying experience with Jake. He made the everything easy to understand. We also closed with Jay and he was also very friendly
My experience at Stark Chevrolet in Merrill is one I will never forget. It was my first truck purchase, so it was a big deal. My salesman, Ryan Hubacek had a very straightforward, honest and professional approach. I knew within the first minute of interactation with him that this was the guy I wanted to buy a truck from. GM Paul Kraetsch stepped in to help sweeten the deal as well. Jay Mikunda worked out the financial end of things with ease and just like that, I had my truck! These guys were an incredible team to work with. Thanks ... Read More DealerRater - Oct 3, 2017
I had an excellent buying experience! Kelly and Ryan were both great to work with! Closing with Jay was super smooth and he was very clear.
I had a great experience with Stark Chevrolet Buick Merrill. Thank you so much for the personal service and making me feel at home. I'm so happy with my vehicle!
Stark has never disappointed us! We've bought 15 vehicles from Marty and are completely satisfied! He offers very good advice and takes the time to figure out which vehicle fits our needs . He goes the extra mile to get the right vehicle for the right price. The service department makes repairs and maintenance as easy and convenient as possible! They even offer drivers! Everyone there is always friendly and fun!
This is my 2nd car from Stark Auto and I will buy my 3rd from them in the Future, Robert Gajewski was are Sales Consultant and he worked very hard at getting my family the best deal and I now drive a brand new 2017 chevy cruze I love my car. Thank you Stark Auto in Merrill WI
During a recent visit, we worked with Jake Selvig. I was due for an update to my existing car and found one I was very interested in. Jake was great in answering all of our questions. We were delighted with the service we received from everyone involved!
Definitely a 1 stop shop...... Kelly rocked it from answering our questions on a Sunday straight thru the delivery and On-Star set-up..... Tobby was up front and honest about the accessories giving real life scenarios..... Jay & Jake were awesome crunching the numbers and an additional shout out to Jason the GM for running a tight ship..... party up front front and business in the rear. Never felt pressured, yet never felt we were misinformed.... Keep up the awesome customer service.... Fred Mueller didn't and I'm here to stay..... Bruce J Leopold
I loved working with Kelly Vandermoss! Kelly found what we were looking for in a truck and took no time in letting us know. She is an excellent sales person who will go above and beyond of what is expected of her. The rest of the sales people were friendly and very helpful also! I will recommend Kelly and Stark Chevrolet Buick to my friends.
Ryan came highly recommended by another family member and I have to agree. Very helpful and professional. I have already recommended him to others. Thank you very much.
Our salesman, Ryan did an awesome job assisting us through the entire buying process. Additionally, he walked through each of the vehicle features with us. Jerrod was very professional as well and explained each financial document. Overall it was a pleasant and smooth experience.
I was very apprehensive about making my first new car purchase, but Kelly was so patient, walking me through every step. I am so happy that my first buying experience was with her. She made sure all my questions were answered and helped me with multi-car comparisons so I could be sure I was making the right choice for me. I would highly recommend Stark if you want first-class treatment and a kind, personable salesperson.
Kelly Vandermoss is exceptional at her job. She knew what we were looking for and when it came in, she called us right away. She made everything very easy for us and we couldn't be happier. Thank you Kelly!
Ryan helped me find the perfect car after my fist accident and graduating college! He was so helpful and I am beyond thrilled with my choice!! Can't say enough about the awesome service here!
The level of professionalism, knowledge and customer support is second to none!! Very fair on price and really listen to what you are looking for
Ryan seems to go above and beyond to meet our needs. We have been happy with his service for years and have enjoyed the vehicles he has found for us.
Wait until I drive 2 hours to dealership then tell me by the way this is what's wrong with car but it's cheap fixes then tell me but if we fixed it we would have e to ask 9000 for car instead of the 4500 they were asking just xxxxing stupid then tell me these are cars normally going to auction were they wouldf get 500 bucks if they were lucky and now trying to del it for 4500 high end of blue book being sold as is.worst dealership ever been to I think th st think were that stupid can't ... Read More DealerRater - Jul 28, 2017